Privacy policy
DATA PROTECTION DECLARATION
§ 1 General information
Your personal data (e.g. B. title, name, address, e-mail address, telephone number, bank details, credit card number) will only be processed by us in accordance with the provisions of German data protection law and the data protection law of the European Union (EU). In addition to the processing purposes, recipients, legal bases and storage periods, the following provisions also inform you about your rights and the controller responsible for your data processing. This privacy policy only applies to our websites. If you are redirected to other sites via links on our pages, please inform yourself there about the respective handling of your data.
§ 2 Data processing for contract fulfillment
(1) Purpose of processing
The personal data you provide to us during the ordering process is required for the conclusion of a contract with us. You are not obliged to provide your personal data. However, we cannot send you the goods without your address. For some payment methods, we require the necessary payment data in order to pass it on to a payment service provider commissioned by us. The processing of your data entered in the ordering process is therefore carried out for the purpose of fulfilling the contract.
If you send us an inquiry by email, via a contact form, etc. before concluding a contract, we process the data received in this way to carry out pre-contractual measures and answer your questions about our products, for example .
(2) Legal basis
The legal basis for this processing is Art. 6 para. 1 b) GDPR.
(3) Categories of recipients
Payment service providers, shipping service providers, hosting providers, merchandise management system if applicable, suppliers if applicable (dropshipping).
(4) Storage period
We store the data required for contract processing until the expiry of the statutory warranty and, if applicable, contractual guarantee periods.
We store the data required under commercial and tax law for the periods specified by law, regularly ten years (see § 257 HGB, § 147 AO).
The data processed to carry out pre-contractual measures will be deleted as soon as the measures have been carried out and it is clear that no contract has been concluded.
§ Section 3 Comments
(1) Purpose of processing
It is possible to write a comment. Your data (e.g. e.g. name/pseudonym, e-mail address, website) will then only be processed for the purpose of publishing your comment.
(2) Legal basis
The legal basis for this processing is Art. 6 para. 1 f) GDPR.
(3) Legitimate interest
Our legitimate interest is the public exchange of user opinions on certain topics and products. Publication serves, among other things, transparency and opinion-forming. Your interest in data protection is safeguarded, as you can publish your comment under a pseudonym.
(4) Storage period
There is no specific storage period. You can request the deletion of your comment at any time.
(5) RIGHT TO OBJECT
You have the right to object, on grounds relating to your particular situation, at any time to data processing which is based on Article 6(1)(f) GDPR and which is not used for direct marketing purposes.
In the case of direct advertising, however, you can object to the processing at any time without giving reasons.
§ 4 PayPal transactions
Please note that all PayPal transactions are subject to the PayPal privacy policy:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full
§ 5 Credit check
Credit check
Our company regularly checks your creditworthiness when concluding contracts and, in certain cases where
has a legitimate interest, also for existing customers. For this purpose,
works together with Creditreform Boniversum GmbH, Hellersbergstraße 11, 41460 Neuss,
, from which we receive the necessary data. On behalf of Creditreform Boniversum,
we inform you in advance of the following information in accordance with Art. 14 EU GDPR:
Creditreform Boniversum GmbH is a consumer credit agency. It operates a
database in which creditworthiness information about private individuals is stored.
On this basis, Creditreform Boniversum issues credit reports to its customers. Customers of
include, for example, credit institutions, leasing companies, insurance companies,
telecommunications companies, receivables management companies, mail order,
wholesale and retail companies and other companies that supply goods or services
. Within the framework of the statutory provisions, some
of the data available in the information database is also used to supply other
company databases, including for address trading purposes.
In the Creditreform Boniversum database, information is stored in particular
about the name, address, date of birth, e-mail address if applicable,
payment history and the ownership structure of persons. The purpose of processing
the stored data is to provide information on the creditworthiness of the
requested person. The legal basis for the processing is Art. 6 para. 1f EU GDPR.
Accordingly, information about this data may only be provided if a customer credibly demonstrates a
legitimate interest in knowing this information. If
data is transferred to countries outside the EU, this is done on the basis of the so-called
"standard contractual clauses", which you can view at the following link:
http://eur-lex.europa.eu/legal-content/DE/TXT/PDF/?uri=CELEX:32001D0497&from=DE
or have them sent to you from there.
The data is stored for as long as knowledge of it is necessary to fulfill the purpose of
storage. As a rule, knowledge is required for a storage period
of initially four years. After expiry, it is checked whether storage is still
necessary, otherwise the data is deleted to the day. If a
matter is settled, the data is deleted to the day three years after settlement. Entries
in the debtor register are deleted to the day in accordance with Section 882e ZPO three years after the
date of the entry order. Further details can be found in the "Rules of conduct for the review and
deletion periods for personal data by German credit agencies"
drawn up by the
association "Die Wirtschaftsauskunfteien e.V.".
Legitimate interests within the meaning of Art. 6 para. 1f EU GDPR can be
: credit decision, business initiation, investment relationships, claims,
credit check, insurance contract, enforcement information.
You have the right to obtain information from Creditreform Boniversum GmbH about the
data stored about you. If the data stored about you is incorrect
, you have the right to have it corrected or deleted. If it cannot be determined immediately
whether the data is incorrect or correct, you have a
right to block the respective data until clarification. If your data is incomplete, you may request
that it be completed.
If you have given your consent to the processing of the
data stored by Creditreform Boniversum, you have the right to withdraw this consent at any time. The withdrawal of
consent shall not affect the lawfulness of processing based on your consent before its withdrawal
.
If you have any objections, requests or complaints regarding data protection, you can contact
the data protection officer of Creditreform Boniversum at any time. This person will help
you quickly and confidentially in all matters relating to data protection. You can also complain to
about the processing of data by Boniversum to the state data protection officer responsible for your federal state
.
The data that Creditreform Boniversum has stored about you comes from publicly
accessible sources, from debt collection agencies and from their customers.
In order to describe your creditworthiness, Creditreform Boniversum calculates a
score for your data. The score value includes data on age and gender, address data and, in some cases,
payment history data. This data is included in the
score calculation with different weightings. Creditreform Boniversum customers use the score values as an
aid when making their own credit decisions.
Right to object:
The data stored by Creditreform Boniversum is processed for
compelling legitimate grounds of creditor and credit protection which regularly outweigh your
interests, rights and freedoms or for the establishment,
exercise or defense of legal claims.
You may object to Creditreform Boniversum to the processing of your data
only on grounds relating to your particular situation, which must be
demonstrated. If such special reasons can be proven, the data will no longer be processed there
.
Creditreform Boniversum GmbH,
Hellersbergstr. 11, 41460 Neuss, Germany, is responsible within the meaning of Art. 4 No. 7 EU GDPR. Your contact person in our company is the Consumer
Service, Tel.: 02131 36845560, Fax: 02131 36845570, E-Mail: selbstauskunft@boniversum.de.
You can reach our data protection officer at the following contact details Creditreform
Boniversum GmbH, Data Protection Officer, Hellersbergstr. 11, 41460 Neuss, e-mail:
datenschutz@boniversum.de.
§ Section 6 Web analysis with Google Analytics
(1) Purpose of processing
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
(2) Legal basis
The legal basis for this processing is Art. 6 (1a) GDPR.
(3) Categories of recipients
Google and its partner companies.
(4) Transfer to a third country
Google Ireland Limited is a company affiliated with Google LLC. Google LLC is based in the USA (1600 Amphitheatre Parkway, Mountain View, CA 94043).
(5) Storage period
14 months
(6) RIGHT TO OBJECT
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: optout
You can also prevent the collection of data by setting an opt-out cookie. If you would like to prevent the future collection of your data when you visit this website, please click here: Deactivate Google Analytics
§ 7 Web analysis
Google Remarketing
This website uses the remarketing function of Google Inc ("Google").
The function is used to present interest-based advertisements to visitors to the website as part of the Google advertising network. The website visitor's browser stores cookies that make it possible to recognize the visitor when he or she visits websites that belong to the Google advertising network. On these pages, the visitor can then be presented with advertisements that relate to content that the visitor has previously accessed on websites that use Google's remarketing function.
If you do not wish to use Google's remarketing function , you can generally deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp. Further information on Google Remarketing and Google's privacy policy can be found at: http://www.google.com/privacy/ads/.
Use of a Facebook pixel (Facebook Custom Audiences):
Furthermore, we use the so-called "Facebook pixel" of Facebook Inc ("Facebook") on our website. This allows users of our website to be shown interest-based advertisements ("Facebook ads") when they visit the social network Facebook or other websites that also use the process. Through the Facebook pixel, your browser automatically establishes a direct connection with the Facebook server. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool and therefore inform you according to our level of knowledge: By integrating the Facebook pixel, Facebook receives the information that you have clicked on an advertisement from us or called up the corresponding website of our Internet presence. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, it is possible for the provider to find out and store your IP address and other identifying features.
By using the Facebook pixel, we pursue the purpose of displaying Facebook ads placed by us only to those Facebook users who have also shown an interest in our website. With the help of the Facebook pixel, we therefore want to ensure that our Facebook ads match the potential interest of users. In addition, can use the Facebook pixel to track the effectiveness of Facebook ads for statistical purposes by seeing whether users have been redirected to our website after clicking on a Facebook ad.
The legal basis for the use of the Facebook pixel is Article 6(1)(f) GDPR.
Information from the third-party provider: Facebook Inc, 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php; further information on data collection:
http://www.facebook.com/help/186325668085084 http://www.facebook.com/about/privacy/your-info-on-other#applications
and http://www.facebook.com/about/privacy/your-info#everyoneinfo
Use of WhatsApp Business
WhatsApp belongs to the Facebook Group and is a company of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. WhatsApp Inc. and Facebook Inc. have submitted to the "Privacy Shield" agreement concluded between Germany and the USA. This agreement guarantees that the requirements of the Privacy Shield correspond to the level of data protection in the European Union. WhatsApp collects a range of data such as display name, contact, telephone number, status, profile picture, location, images, videos and metadata. As it is possible for Facebook to transfer your data (contact details) to the USA, every data subject has the opportunity to find out about this and to cancel the contact at this point.
Further information on data protection at WhatsApp, Inc. can be found at https://www.whatsapp.com/legal/#privacy-policy.
Further information on data protection at Facebook, Inc. can be found at https://de-de.facebook.com/business/gdpr.
Further information on data protection in Europe at WhatsApp Business, Inc. can be found at https://www.whatsapp.com/legal/business-data-processing-terms
We use the WhatsApp Business messenger service from Facebook in our company. Communication takes place via a separate end device that only has access to the contacts who have contacted us - E-M-C-Direct GmbH & Co. There is therefore no access to our contact database.
This ensures that every person whose WhatsApp contact data is stored in our address book has already consented to the transmission of their WhatsApp telephone number from the address books of their chat contacts in accordance with Art. 6 para. 1 lit. a GDPR when using the app on their device for the first time by accepting the WhatsApp terms of use. The transmission of data of such users who do not use WhatsApp and/or have not contacted us via WhatsApp is excluded in this respect Please note that WhatsApp Business receives access to the address book of the mobile device used by us for this purpose and automatically transmits telephone numbers stored in the address book to a Facebook server in the USA.
We record your message history with us via WhatsApp so that you can continue your request or read information and to improve our service. In some cases, we need data to process your request. Your data will only ever be used to respond to your request via WhatsApp. It will not be passed on to third parties.
We store:
- the message history between you and E-M-C-Direct GmbH & Co
- Your name, customer number and telephone number (e.g. in the address book of your smartphone as an identification feature)
- Your response to the data protection notice
- the personal date of your telephone number in order to be able to better process customer and interest inquiries about products.
Processing purpose We process the personal data you provide to us via WhatsApp to answer and process your inquiries.
By replying to our first message with "START", you confirm your registration for our WhatsApp chat.
If you would like us to delete the chat history, simply write "I would like to delete the chat history". If you want us to delete your contact on your smartphone, send us "I want to delete my data".
Your objection and the deletion of your data will take effect after a few days. We are responsible for deleting the history and data from our end device.
SalesViewer
This website uses SalesViewer® technology from SalesViewer® GmbH to collect and store data for marketing, market research and optimization purposes on the basis of the website operator's legitimate interests (Art. 6 (1) (f) GDPR).
For this purpose, a javascript-based code is used to collect company-related data and the corresponding use. The data collected using this technology is encrypted using a non-reversible one-way function (known as hashing). The data is immediately pseudonymized and is not used to personally identify the visitor to this website.
The data stored by Salesviewer is deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations.
You can object to the collection and storage of data at any time with effect for the future by clicking on this link https://www.salesviewer.com/opt-out to prevent the collection by SalesViewer® within this website in the future. An opt-out cookie for this website will be stored on your device. If you delete your cookies in this browser, you must click on this link again.
Leadinfo:
We use the lead generation service of Leadinfo B.V., Rotterdam, Netherlands. This recognises visits from companies to our website based on IP addresses and shows us publicly available information, such as company names or addresses. In addition, Leadinfo sets two first-party cookies to evaluate user behaviour on our website and processes domains from form entries (e.g. ‘leadinfo.com’) in order to correlate IP addresses with companies and improve the services. Further information can be found at www.leadinfo.com. On this page: www.leadinfo.com/en/opt-out you have an opt-out option. If you opt out, your data will no longer be collected by Leadinfo.
§ 8 Information about cookies
(1) Purpose of processing
Technically necessary cookies are used on this website. These are small text files that are stored in or by your internet browser on your computer system. These cookies enable, for example, to place several products in a shopping cart.
(2) Legal basis
The legal basis for this processing is Art. 6 (1) f) GDPR.
(3) Legitimate interest
Our legitimate interest is the functionality of our website. The user data collected by technically necessary cookies is not used to create user profiles. This safeguards your interest in data protection.
(4) Storage duration
Technically necessary cookies are usually deleted when the browser is closed, while permanently stored cookies have a lifespan of several minutes to several years.
(5) RIGHT TO OBJECT
If you do not wish these cookies to be stored, please deactivate the acceptance of these cookies in your Internet browser. However, this may limit the functionality of our website. You can also delete permanently stored cookies at any time via your browser.
§ 9 Newsletter
(1) Purpose of processing
When you register for the newsletter, your e-mail address will be used for advertising purposes, i.e. . In the newsletter, we will inform you in particular about products from our range. For statistical purposes, we can evaluate which links in the newsletter are clicked. We cannot identify which specific person has clicked on the link. You have expressly given the following consent separately or, if applicable, during the ordering process: Newsletter subscription
(2) Legal basis
The legal basis for this processing is Art. 6 para. 1 a) GDPR.
(3) Categories of recipients
newsletter mailing provider, if applicable
(4) Storage period
Your e-mail address will only be stored for the duration of the desired registration for the newsletter dispatch.
(5) Right of revocation
You can withdraw your consent at any time with effect for the future. If you no longer wish to receive the newsletter, you can unsubscribe as follows: Via an unsubscribe link in the newsletter
§ 10 Your rights as a data subject
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis us as the controller
1. Right to information
You can request information about your personal data processed by us in accordance with Art. 15 GDPR.
2. Right to rectification
If the information concerning you is not (or no longer) correct, you can request a correction in accordance with Art. 16 GDPR. If your data is incomplete, you can request that it be completed.
3. Right to erasure
You can request the erasure of your personal data under the conditions of Art. 17 GDPR.
4. Right to restriction of processing
Within the framework of the provisions of Art. 18 GDPR, you have the right to request that the processing of your personal data be restricted.
5. Right to data portability
In accordance with Art. 20 GDPR, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller.
6. Right to revoke the declaration of consent under data protection law
In accordance with Art. 7 para. 3 GDPR, you have the right to withdraw your declaration of consent under data protection law at any time. This does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.
7. Right to lodge a complaint with a supervisory authority
If you believe that the processing of personal data concerning you infringes the GDPR, you have the right to lodge a complaint with a supervisory authority (in particular in the Member State of your habitual residence, place of work or place of the alleged infringement) in accordance with Art. 77 GDPR.
Please also note your right to object in accordance with Art. 21 GDPR:
a) General: justified objection required
If the processing of personal data concerning you is carried out
- to protect our overriding legitimate interest (legal basis according to Art. 6 para. 1 f) GDPR) or
- in the public interest (legal basis according to Art. 6 para. 1 e) GDPR),
you have the right to object to the processing at any time for reasons arising from your particular situation; this also applies to profiling based on the provisions of the GDPR.
In the event of an objection, we will no longer process the personal data concerning you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.
b) Special case of direct marketing: a simple objection is sufficient
If the personal data concerning you is processed for direct marketing purposes, you have the right to object to this processing at any time and without stating reasons; this also applies to profiling insofar as it is associated with such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
Controller for data processing:
E-M-C-direct GmbH & Co. KG
Salierweg 14
46286 Dorsten
Phone: +49 (0)2369 984690
shop@emc-direct.de